We cannot recommend Kerrin and Left Bank Design highly enough. Our eco-tourism business had needed a website refresh for years, and Kerrin delivered something better than we imagined. She captured our 35-year legacy while giving the site a fresh, engaging feel. The process was collaborative and energising — we always looked forward to meetings. Months later, Kerrin and her team still respond quickly to questions. Their technical skill is matched by a rare ability to understand a business and translate that into design.
Get found. Grow your business. Take the pressure off your team.
Whether you need a website that drives enquiries, systems that save your team hours, or extra hands for a stretched marketing team, we’ll do it properly and keep it working.
Websites, systems and marketing support, done properly and kept working.
Melbourne-based, Australia-wide, for over 17 years.
5.0 on Google
Balgownie Estate · Yarra Valley Estate · Mulwala Water Ski Club · Business Events Victoria
A digital partner for your web, search and marketing.
From websites and search visibility to digital marketing and ongoing website support, we bring the skills you need together in one place.
Services
What we do
Start with one service. Add more as you grow.
Need advice on something specific? Book a 30 or 60-minute consultation.
Web Design & Development
Web designWordPress developmentWebsite integrations
Your website should make it easy for people to understand what you offer, find the information they need and take the next step. We design and build WordPress websites around your customers, your business goals and the way people search today, with search visibility, performance and conversion considered from the start.
Search Visibility
SEOGEOAI searchLocal search
Being visible now means more than ranking in Google. Your business also needs to be understood across Maps, AI tools and the other places people use to research and compare. We improve the structure, content and search foundations of your website so the right people can find you, understand what you offer and feel confident taking the next step.
Digital Marketing
Google AdsSocial AdsContentEmail MarketingCampaign Support
Your marketing should support the wider goals of the business, not become another list of disconnected tasks. We help with the channels and campaigns that make sense for your audience, from paid search and social advertising to content, email and campaign delivery, giving your team extra capacity and specialist support where it is needed.
Website Security & Support
SiteSafeSecurity MonitoringMaintenanceTechnical Support
Your website is a business asset, and keeping it secure is no longer optional. We monitor for threats, manage updates and backups, and provide technical support when something goes wrong, so your site stays protected, current and working properly.
Our method
How we get you found, understood and chosen
Search Visibility Strategy is Left Bank Design’s method for making a business easy to find, easy to understand and easy to choose, on Google, in maps and in AI answers.
Traditional SEO is still the foundation. AI search is a layer on top, not a replacement.
01
Get found
Show up when people search for what you do, whether they ask Google, Maps or ChatGPT.
02
Be understood
Make it obvious what you offer, who it’s for and why you’re different, in words people and AI tools can quote.
03
Get chosen
Give people the confidence to book, buy or enquire.
Why us
Why businesses stay with us
Led by an expert, not passed around
Every project is led by founder Kerrin Wallace, with over 17 years in websites, search and digital marketing. You talk to the person making the decisions.
Search, site and ads joined up
One team looks after your SEO, AI search, website and ads, so nothing falls through the gaps and nobody points the finger.
Honest advice
If you don’t need a new website, we’ll say so. We recommend what will make the biggest difference first, in plain English.
Here for the long run
Most of our work is ongoing. Many of our clients have been with us for over 10 years, because we keep improving their results after launch.
Process
How a project runs
Talk it through
A free chat about your business, your goals and what isn’t working.
Review and plan
We look at your site, your search visibility and your competitors, then recommend what to do first, with a fixed quote.
Build and improve
We make the changes, from a page refresh to a full new site, and keep you in the loop.
Support and grow
Ongoing care, SEO and ads, so your site keeps working long after launch.
Reviews
What clients say
★★★★★ Rated 5 out of 5
Brought Our 35-Year Story to Life
Matilda Pearl, Polperro Dolphin Swims
★★★★★ Rated 5 out of 5
Looks Amazing, Right On Budget
Our website not only looks amazing but is easy to use and was right on budget. Kerrin was a pleasure to work with and always took the time to understand our business needs.
We would highly recommend Left Bank Design.
You have been amazing to deal with!!
Michele Hislop - Diamond Polished Concrete
★★★★★ Rated 5 out of 5
Reliable, Creative, and Always Says Yes
Kerrin is amazing. From the moment I met Kerrin, she continues to impress me with her talent.
She has an ability to hear my vision (for the multiple websites she has created for me) and make it a reality. Each design is tailored to the business’ needs, creating a marketing platform which mirrors the business’ style and beauty.
There never seems to be anything that she can’t do! She always says yes, and is super quick and efficient with her responses.
Combining all of the elements of website design, e-commerce, SEO, domain name registration and even social media integration – it is a pleasure to have Left Bank Design only a phone call away.
She also knows the importance of a good coffee in the morning!
Katrina - Yarra Valley Estate
★★★★★ Rated 5 out of 5
A Trusted Partner in Business Growth
In the last 7 years LBD has become an important part of our new business development team. Website design and management, SEO, social media supervision and email marketing are all part of the LBD brief. Our overall marketing input is enhanced by their much-valued contribution.
Jeffry Farman - Owner CountryPlace Conference Centre
★★★★★ Rated 5 out of 5
Made Me Fall in Love With My Business Again
Talented, creative, passionate and visionary. I fell in love with my business so much more the day I was handed my beautiful-looking and extremely functional website that can grow with me and my business. #HighlyRecommend
Despina Karatzias - Institute of Excellence
★★★★★ Rated 5 out of 5
Sheri
Kerrin, Ash and the team are amazing to work with No problem is too big or small, always there to help and so passionate about what they do, I learnt so much in my sessions with Kerrin and Ash’s help with our technical issues was seamless.
They will make your business a success.
Just a fantastic team!!!.
#higlhy recommend
Kimberley Croc Motel
★★★★★ Rated 5 out of 5
Strategic, Experienced and Easy to Work With
Throughout the process of having our web site designed and built, Left Bank Design were excellent to work with. Kerrin and her team have extensive business, digital and SEO experience which enabled them to design and deliver a top class website. They were very responsive and provided great advise to assist with the direction of our website, based on our target market and location. I highly recommend Left Bank design who are at the forefront of web design best practices and were a pleasure to deal with.
Natalie - Endeavour Inn
★★★★★ Rated 5 out of 5
Above and Beyond at Every Step
I am truly appreciative of the industry expertise, attention to detail and customer care, going over and beyond my expectations, that I received through Kerrin Wallace and her diligent and professional team as they re-designed and updated my website. I highly recommend Left Bank Design!
Melissa Savonoff - Ricardo Reading Mouse
★★★★★ Rated 5 out of 5
Supportive Every Step of the Way
I can not recommend Kerrin and Left Bank Design highly enough! Kerrin worked with me to set up my website, via remote location. She was extremely pleasant, helpful and punctual with all tasks. I’m not a very tech savvy person and she always took the time to help explain things and send me any extra info required. Thanks for such a professional and positive experience.
Bec Hayes - Be Hot Personal Training
FAQs
Common questions
What does Left Bank Design do?
We help established businesses get found on Google, in maps and in AI search, and turn that attention into enquiries. That covers SEO and AI search visibility, websites, Google Ads and ongoing website care.
Who do you work with?
Established businesses across Australia, especially in tourism, hospitality, events and professional services. We’re Melbourne-based and work with clients Australia-wide.
Do you only build new websites?
No. Often the best result comes from improving the site you already have. We’ll tell you honestly whether a refresh or a rebuild makes more sense.
What is AI search visibility?
It’s how often tools like ChatGPT, Gemini and Google’s AI Overviews mention or recommend your business. We make sure your site gives them clear, accurate information to work with.
What is Search Visibility Strategy?
It’s our method for making a business easy to find, easy to understand and easy to choose, on Google, in maps and in AI answers. It starts with solid SEO, then adds the structure and content AI tools need to quote you.
How much does a project cost?
It depends on the scope. After a free chat, we’ll give you a fixed quote so you know exactly what you’re paying for.
How do I get started?
Send us a message about your project and we’ll set up a free chat. For quick advice, book a paid 30 or 60-minute consultation.
Ready to be the business people find and choose?
Tell us what you’re working on. The first chat about your project is free.